CURRENT OPENINGS

Cascade Helicopter Services is a medium sized full-service helicopter facility headquartered in Auburn Washington. We provide worldwide around-the-clock service and support. Our CHS team consists of highly qualified factory trained technicians and knowledgeable support specialists that take pride in their work in the area of safety, reliability and responsiveness. We hope you’ll join us as we continue to commit to Creating Raving Fans, Internally and Externally.
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CHS values our employees and their families. All full-time employees are offered 100% paid medical*, dental and vision plans for their employees. Family medical is 50% employer paid. We also offer life/AD&D insurance, 401k, Flexible Spending Account, supplemental insurance and Paid Time Off.
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*medical base plan is 100% covered.

​ Customer Service Representative – Logistics - AUBURN, WA $27 -$36/HR

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Position Purpose
Primary role is to support the logistics department’s suite of services, which includes working with customer internal and external in quoting, placing orders, support of tool programs, packaging & shipping tools/parts, tools/parts receiving, and assisting with facilities-related duties.

Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Customer service and constant communication with customers, externally and internally.
• Monitors and maintains quotes to customers via email and phone.
• Processes purchase orders, repair, and service orders.
• Records purchases, maintains database, and orders stock replenishments for CHS inventory.
• Receives, unpacks, and delivers goods; re-stocks items as necessary; labels shelves.
• Reconciles stock counts with reports generated by database.
• Initiates action to replenish stock by processing purchase orders and related paperwork.
• Receives, unpacks, and delivers items to requesting department(s) or places in proper storage area.
• Processes and documents return as required following company procedures.
• Inspects shipments for accuracy, completeness, and resolves inconsistencies.
• Determines most efficient routing between multiple points.
• Performs routine clerical duties, including data entry, answering telephones, and assisting customers.
• Performs routine clerical duties using MS Office to support unit.
• Commits to maintaining clean, safe, work area.
• Cross trains in all Logistics responsibilities to assist as needed.
• Demonstrates teamwork, cooperation, and adaptability with internal and external customers.
• After-Hours Support - Occasional weekend AOG (Aircraft On Ground) support.
• Additional job-related duties as assigned by supervisor or management.

Competencies

• Customer Focused
• Stress Tolerance
• Take initiative with can-do attitude
• Problem analysis and problem-solving skills
• Adaptability
• Work autonomously

Required Qualifications

• Previous Customer Service experience.
• Aptitude for sales and customer service.
• Communication skills – verbal & written, listening skills.
• Microsoft Office experience: Word, Excel, Outlook and Internet.
• Proven experience with attention to detail and accuracy
• High school diploma, general education degree or equivalent.
• Numeric, oral, & written language skills
• Valid WA driver license with acceptable record
• Must pass pre-employment background check and drug test

Preferred Qualifications

• One years’ experience with inventory / procurement or purchasing.
• Forklift strongly preferred. In-house training provided.
• Willingness to fuel aircraft.
• Aviation industry or Part 145 Repair Station experience a plus

​Work Environment
While performing the duties of this job, the employee is constantly exposed to office noises (i.e., office machines, conversations, foot traffic). Also, may occasionally be exposed to fumes or airborne particles, moving mechanical parts and vibration. The noise level in the work environment and job sites can be loud

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds unassisted. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Position Type and Expected Hours of Work
Full-time, non-exempt position. This is a daily onsite position. Schedule is Monday – Friday 7:00am – 4:00pm. Must be available for occasional overtime to include weekend availability for AOG support.
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Travel
Minimal. Local travel only.
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EEO
We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, Veteran, or disability status.

​HELICOPTER MAINTENANCE TECHNICIAN - AUBURN, WA $27 -$43/HR

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THE OPPORTUNITY 
Maintains and repairs aircraft structures and related components including flight controls, hydraulics, pneumatics, fuel systems and mechanical components.  Applies technical knowledge of A&P systems to determine equipment malfunctions and applies expertise in restoring aircraft to safe, airworthy condition. This position reports directly to the Airframe Services Program Manager.
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WHAT YOU’LL DO (Essential Functions): Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must ensure aircraft are safely maintained in accordance with the Airworthiness Standards prescribed by applicable Regulations, Airworthiness Directives and Standard Practice
• Maintains records in compliance with FAA and company requirements
• Maintains premises of the shop facility in a clean and organized manner
• Maintains equipment, tools and facilities in serviceable and working condition
• Meets all job/Work Order deadlines, communicating to supervisor/manager when circumstances may prevent on-time completion 
• Assures proper information is shared i.e. job timelines, shop issues, parts delays, and change orders
• Additional job-related duties as assigned by supervisor or management

COMPETENCIES

• Mechanical Aptitude
• Time Management
• Integrity    
• Project Management
• Teamwork Orientation
• Problem Solving Ability

WHAT YOU’LL BRING TO THE HANGAR (Required Qualifications):

• Current, valid A&P license with verifiable experience
• Experience with turbine rotor wing required – minimum 2 years
• Valid and clean driver’s license
• Must be eligible for DOD clearance
• Must be able to pass pre-employment background check and FAA regulated drug/alcohol tests prior to start.
• Must be eligible to work in the U.S.

WHAT WE PREFER YOU ALSO BRING (Preferred Qualifications):

• Bell 407
• Robinson

Work Environment
While performing the duties of this job, the employee is frequently exposed to fumes or airborne particles, moving mechanical parts and vibration. The employee is occasionally exposed to a variety of extreme weather conditions. The work environment is often not temperature/humidity controlled. The noise level in the work environment and job sites can be loud.

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee is occasionally required to bend, sit, climb, balance, stoop, kneel, crouch or crawl. The employee must frequently lift and move up to 75 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Position Type and Expected Hours of Work
This position is full-time, non-exempt. Hours may vary but typical hours are Monday – Friday 7am-4:00pm with opportunity for overtime.

Travel
This position may require occasional travel.  Some out-of-area and overnight travel may be required.
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EEO
We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
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​ Apprentice Aircraft Technician - AUBURN, WA $21 -$27/HR

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Position: Apprentice I & II
Company: Cascade Helicopter Services
​Location: 1725 E. Street N.E., Auburn, WA 98002

Are you an A&P student eager to gain hands-on experience while continuing your education?

Cascade Helicopter Services is offering a unique apprenticeship opportunity designed specifically for motivated A&P students who are ready to kickstart their careers!

What We Offer:

• Hourly Pay: Level I $21 – 25, Level II $25 – 27
• Education Stipend: $500 weekly must be enrolled in A&P school and completed at least 1
  year.
• Hands-On Experience: Work alongside industry professionals in a dynamic and fast-paced
  environment.
• Flexible Schedule: Work hours that accommodate your school schedule, including after-
  school hours and school breaks.
• Career Growth: Potential for full-time employment upon successful completion of the
  apprenticeship. 

Cascade Helicopter Services is a comprehensive helicopter maintenance and FAA Certified Repair Station located at the Auburn Municipal Airport, minutes away from Seattle, Washington. Our highly qualified factory trained technicians take pride in safety, reliability and efficiency, encompassing our commitment to providing our customers with superior knowledge, service and support for all of their helicopter needs. We hope that you will join us as we continue to commit to Creating Raving Fans, Internally and Externally.
CHS values our employees and their families. All full-time employees are offered 100% paid medical*, dental and vision plans for its employees. Family medical is 50% employer paid. We also offer life/AD&D insurance, 401k, Flexible Spending Account, supplemental insurance and Paid Time Off. *medical base plan is 100% covered.

The Opportunity
The Apprentice Aircraft Technician is ultimately responsible to the Director of Services for the assistance in, or performance of aircraft inspections, repairs, alterations, maintenance, and preventive maintenance.

The Apprentice Aircraft Technician is also directly accountable to their mentor for assigned tasks, guidance, direction, technical advice, and professional growth.

The Apprentice Aircraft Technician will demonstrate through apprenticeship training a basic understanding of Title 14 of the Code of Federal Regulations, manufacturers’ maintenance instructions, and repair station policies and procedures.

Essential Functions
​Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Complete assigned work order tasks with supervision. Enter squawks and squawk resolutions ensuring accuracy, completeness, and proper formatting to the company standards. Enter parts requisitions while ensuring parts are requisitioned first from quantity on-hand, then after verifying nonstock parts, requisitioned for purchase. Return to stock unused part before squawk signoff. Enter parts, services, and labor estimates for all additional squawks and seek lead technician approval. Ensure timely signoff of completed squawks.
• Accurately report the status of assigned work order squawks. Communicate to the lead technician newly added squawks, parts issues, daily goals, and overall assignment status. Actively participate in morning stand-up hangar meetings by reporting the items above to the lead technician.
• Assist in the performance of general mechanical items on aircraft and related systems. This shall include, but not be limited to, items such as removal and installation of panels, components and engines, repair work and sheet metal repair or installation, troubleshooting and evaluation of systems, inspection and evaluation of aircraft and components, and performance of maintenance functions during ground runs on assigned aircraft.
• Make entries into work orders in accordance with 14 CFR § 43.9, 14 CFR § 43.11, 14 CFR § 91.416, Operators’ manuals, or Air Carriers’ manuals, as applicable.
• Perform aircraft fueling operations including fuel sampling and receiving of bulk fuel deliveries in accordance with the repair station fuel handling procedures.
• Accept mentorship and coaching from managers, lead technicians, and aircraft technicians and use the experience as an avenue of continuous professional improvement.
• Navigate airframe and engine maintenance manuals, maintenance manual libraries, SMS event reporting system, online safety data sheets (SDS), and the FAA website.
• Demonstrate a basic understanding of quality assurance practices, quality control practices, and the repair station’s quality driven goals.
• Demonstrate a basic understanding of safe work practices, safety management systems, and the repair station’s safety driven goals.
• Ensure that the facilities occupied by maintenance personnel, including rented and short-term facilities, are kept safe, clean and orderly.
• Additional job-related duties as assigned by supervisor or management.

Collateral Duties

• Acquire and maintain serviceable a basic tool set relevant to current duties. The tool set shall include basic hand tools, an adequate tool storage mechanism and a tool bag for transporting and controlling tools while working on aircraft.
• Work toward meeting the eligibility, knowledge, experience, and skill requirements defined in 14 CFR § 65.71, 14 CFR § 65.75, 14 CFR § 65.77, and 14 CFR § 65.79 for FAA AMT licensing.
• Work toward achieving the ratings described in 14 CFR § 65.73 then exercise the privileges granted under 14 CFR § 65.81, 14 CFR § 65.85, and 14 CFR § 65.87 with supervision until the director of maintenance determines that the apprentice is ready for advancement.
• Seek active involvement in the safety management (SMS) and quality assurance processes by identifying opportunities for improvement and presenting those opportunities, with proposed changes, to the chief inspector.
• Maintain company issued personal protective equipment (PPE) in clean and serviceable condition.
• Perform maintenance and repair of shop facilities, equipment and tooling when required.
• Assist the Parts Department with maintaining inventory in the parts warehouse and floor stock areas.

Required Qualifications

• Current enrollment in an Aircraft Maintenance Technician School (AMT) authorized under in a 14 CFR Part 147 or has completed this school within the previous 12 months.
• Must be working towards certification with a reasonable goal to obtain certification.
• Current and valid driver’s license.
• Must be able to pass pre-employment background check and FAA regulated drug tests prior to start.
• Must be eligible to work in the U.S.

Competencies

• Attention to Detail
• Strong Work Ethic
• Sound Decision Making
• Teamwork Orientation
• Thoroughness
• Time Management

Work Environment
While performing the duties of this job, the employee is frequently exposed to fumes or airborne particles, moving mechanical parts and vibration. The employee is occasionally exposed to a variety of extreme weather conditions. The work environment is often not temperature/humidity controlled. The noise level in the work environment and job sites can be loud.

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee is occasionally required to sit, climb, balance, stoop, kneel, crouch or crawl. The employee must occasionally lift and move up to 75 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Position Type and Expected Hours of Work
Part-time, non-exempt position. Potential for full-time employment after A&P license is obtained.

Travel
This position may require occasional travel.

EEO
We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. 

GENERAL APPLICATION - AUBURN, WA

APPLY TODAY

Join the Cascade Helicopter Services team.

​WHAT YOU’LL BRING TO THE HANGAR (Required Qualifications)

• Communication Proficiency
• Self-motivated
• Teamwork Orientation
• Thoroughness
• Time Management
• Commitment to Customer Excellence

PHYSICAL DEMANDS
The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

WHAT WE PREFER YOU ALSO BRING (Preferred Qualifications)

• Minimum of 2 years of related experience
• Knowledge of Microsoft Word, Microsoft Excel, and Microsoft Outlook
• Must be extremely detail orientated with numerical reasoning skills
• Organizational skills to achieve timely progress on multiple tasks with a high level of productivity and accuracy
• Ability to calculate figures
• Read and comprehend simple instructions, short correspondence, and memos
• Write simple correspondence and effectively present information to customers, and other employees of the organization

EEO STATEMENT
We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, Veteran or disability status.
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